Administrative Assistant/Family Youth Activities Coordinator, FRC, Great Barrington

CSO is looking for an Administrative Assistant/Family Youth Activities Coordinator to join our team at the Family Resource Center (FRC) in Great Barrington. 

The person in this role will provide leadership in development and implementation of FRC activities and events, and coordinate community service activities. They will also provide overall administrative and program support.


  • Provide primary leadership in development of overall FRC activity calendar or events. Services will be provided on-site or on an outreach basis.
  • Provide overall administrative and program support including dissemination of program materials and maintaining stock of marketing and program calendar materials.
  • Provide welcome tours and reception to family and youth who drop-in, ensuring immediate access to FRC staff for families and youth in need; assist in providing information and referral for families.
  • Provide outreach to community and families/youth regarding events.
  • Meet with family and youth focus groups to get input into desired FRC activities and supports.
  • Coordinate community service opportunities and community field trips for FRC families and youth.
  • Coordinate overall FRC activity schedule/calendar. 
  • Work in collaboration with FRC Program Director, Clinician, and Family Support staff to provide specialized activities for specific FRC youth and families based on individualized needs identified in Family Support Plans.
  • Assist with childcare as needed to support Parent Support Groups.
  • Maintain clerical support for documentation, administrative paperwork and data collection according to contract guidelines.


Bachelor's degree in a behavioral health discipline or related field, or equivalent combination of high school diploma or Associate's degree and applicable experience. Minimum one year demonstrated experience working with children, adolescents and families, including experience navigating children's systems and supports within the community.  Knowledge of and training in child development and children's mental health experience. Demonstrated reception, typing, word processing and office skills. Demonstrated parenting skills.  Good listening skills; ability to establish trusting relationships through compassion, empathy and insight, and ability to foster self-sufficiency in families using problem-solving and practical skills; familiarity with support groups or parent education groups. Must possess excellent organizational and interpersonal skills, be detail orientated, and possess the ability to handle situations in a professional customer-service oriented manner at all times with clients, staff and external sources.  Must have excellent oral and written communication skills and computer proficiency required including ability to work with email, electronic health record and word processing software.  Must be able to work independently and follow through with projects as well as be an effective member of a team.  Must be able to work flexible schedule which may include evening and weekend work, as required by client needs. Valid driver's license and reliable transportation required.

Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations. 

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA