Counselor, Respite Services (Relief), Greenfield

CSO is seeking a full-time Respite Counselor for both second and third shifts. This counselor will be responsible for the care and treatment of clients utilizing the respite beds, as well as completing specific tasks necessary to operation of this program.


  • Establish a 1:1 therapeutic relationship with each program client.

  • Provide support and safety for clients utilizing the program.

  • Assist clients with activities of daily living, including self-care, cooking, recreation, and medication responsibilities according to individual treatment plans.

  • Prepare daily evening meal for clients and staff when working the evening shift. Coordinate shift duties with other counselor working shift during meal preparation.

  • Function as an active member of the Respite Treatment Team, on a day-to day basis, in the therapeutic setting including:

    • Attending staff meetings;

    • Rotating shifts, as needed;

    • Charting and reporting on daily records;

    • Maintaining knowledge of patient's treatment plan.

  • Monitor respite clients, including hourly bed checks and documentation, and provide closer observation as needed.

Qualifications:Clinical Bachelor's Degree (or working toward a Bachelor's degree) with two years' experience working with mentally ill individuals or two years' of supervised internship or field placement experience at a human service agency preferred.  High school diploma with a minimum of five years' experience may be substituted.  Must have excellent oral and written communication skills, and computer proficiency including ability to work with email and word processing software.  Must be well organized, able to work independently, follow through with projects, and able to function as a productive member of a treatment team.  Must possess valid driver's license and reliable transportation.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.