Responsible for supporting company's personnel by maintaining our information systems. Also by assessing equipment needed, proper maintenance of all electronic equipment including (computers, laptops, tablets, phones, copiers, etc.) Maintain servers, email, phones, and hardware/software. Provide technical support to staff calling to ask questions. Travel to other sites on a regular basis to check on maintenance of equipment is required.
Degree in a computer/MIS field is preferred. Valid drivers' license and reliable transportation required. Demonstrated computer and Information Technology skills required. Must work well independently, as well as in a team. Good customer service skills. Lifting of computer equipment required, up to 50 pounds
Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.
Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.
Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.