Latency Program Manager, DMH Therapeutic Day Program (AT)

CSO's All Stars is a therapeutic day program that provides a range of psycho-educational and recreational group activities which occur on site and at community locations.  This program supports youth from  6-18 years old with emotional disturbance referred from the Department of Mental Health.  Group activities include therapeutic support and are structured to strengthen youth resiliency and development of skills including emotion regulation, mindfulness, social engagement, interpersonal skills and more.

The Program Manager will provide clinical and administrative leadership for All Stars. They will supervise staff and oversee program access and availability to families and to community agencies. Responsibilities include (but are not limited to) the following:

  • Provide oversight of day-to-day after school program operations.
  • Develop ongoing program activities, including groups on site and in the community.
  • Manage the recruitment, hiring and training of staff in collaboration with the Program Director.
  • Monitor compliance with DMH contract requirements.
  • Ensure fidelity to evidence based models.
  • Provide direct services to therapeutic day program/after school program families and youth.
  • Provide on-site or home-based clinical support as needed

Qualifications:  Relevant Master's degree required with three years' relevant experience including some supervisory experience.  Demonstrated experience working with children, adolescents and families, including experience navigating children's systems and supports within the community.  Knowledge of and training in child development and children's mental health experience including Attachment, Regulation and Competency (ARC) and Trauma-Informed practices. Must have excellent oral and written communication skills, and computer competency.  Must be able to work independently as well in a team environment, and follow through with projects. Computer proficiency required including ability to work with email, electronic health record and word processing software. Must be able to work flexible schedule which may include evening and weekend work, as required by client needs. Must possess valid driver's license and reliable transportation.


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance, paid time off (vacation, personal, sick, and holidays), a 403(b) retirement savings plan with employer match, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances including short and long-term disability, cancer, accident and life. We also partner with a premier employee assistance program (EAP) and offer personal cell phone plan discounts.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.