Nurse, PACT Program, Northampton

CSO is looking for a Registered Nurse to join our Program of Assertive Community Treatment (PACT) team. The duties of the PACT nurse are to provide clinical assessment, evaluation, monitoring and education to adults 18   on an outreach basis - in homes, other residential, or community settings. The nurse in this position will participate in Care teams and Care Plan development, provide consultation to other PACT staff as needed, and assist in communication with medical providers, members and families as needed. They will collaborate with PACT team members to ensure optimal planning and support for consumers, participate in development of transition plans, and provide transition support activities as needed while providing outreach to other clients as assigned.

Essential Responsibilities:

  • Conduct nursing visits to assigned consumers in their homes or other residential settings. Visit shall include brief assessment and evaluation, provision of planned care, medication reconciliation, and patient education and support to assist them with self-management of their care.
  • During outreach visit, communicate with family members or other caregivers regarding the patient's care as appropriate and permitted by the patient.
  • Following (or during) outreach visit, coordinate with PACT team members as appropriate regarding further care and support for the consumer.
  • Participate in Care Teams as appropriate for individual consumers needing ongoing outreach.
  • Provide in-service training for PACT staff on common medical issues and appropriate treatment, intervention and support strategies.


  • Must be licensed in Massachusetts as a Registered Nurse
  • Experience treating individuals with serious mental illness and substance use disorders preferred.
  • Must be familiar with community resources and possess good communication and interpersonal skills. 
  • Ability to establish trusting relationships through compassion, empathy and insight.  Capacity to be an effective member of a Team.
  • Computer proficiency required.
  • Driver's license and reliable transportation required.


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a retirement savings plan and an employee referral bonus program. CSO provides their staff with regular in-house training and professional development opportunities with free CEUs. Our voluntary supplemental insurances include short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts.

Our Agency:

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.