Peer Bridger, Respite Services, Greenfield

Peer staff are employees having lived experience and able to use experience to provide professional peer support.  Certified Peer Specialist training required but can be obtained after hire. The Peer Bridger provides hope, mutual peer support, advocacy, purposeful sharing of lived experience, and education to individuals receiving services.  Peer Recovery staff also model and inform other CSO staff about recovery, taking on program-specific duties as applicable.

Peer Bridger (Respite):  Provide peer support to residents of Community Crisis Stabilization/Respite while in residence and after discharge as needed; provide transportation to individuals to support recovery activities; monitor respite clients, including hourly bed checks and documentation, and provide closer observation as needed.


  1. Provide peer recovery support to persons served.  This includes willingness to share his/her own recovery story in intentional ways for the purpose of connection building, resource sharing, education, etc.

  2. Assist with access to treatment and/or supports for achieving sustained recovery. When needed, serve as liaison between person served and the recovery community.

  3. Offer hope, role modeling of recovery, and a vision of a full and meaningful life for all.

  4. Promote peer values including self-determination, mutuality and reciprocity, individual respect and dignity, easy to understand language, and non-judgmental attitude.

  5. Develop and maintain knowledge of community resources for sharing with individuals and supporting actions for recovery. 

  6. Develop and maintain resource manual for program site when directed by manager.

  7. Assist with  the basic needs of individuals including being present with them, advocating for a safe/private waiting environment, providing food/drink/a place to rest , and assisting with basic comfort needs. 


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance, paid time off (vacation, personal, sick, and holidays), a 403(b) retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances including short and long-term disability, cancer, accident and life. We also partner with a premier employee assistance program (EAP) and offer personal cell phone plan discounts.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.