Peer Program Supervisor

The Peer Program Supervisor is responsible for coordinating peer staff support at CSO, promoting peer values across the agency, and overseeing operation of the peer staffed Living Room program. The Peer Program Supervisor also provides Peer support service to clients providing hope, mutual peer support, purposeful sharing of lived experience, and education to individuals receiving services.  

Peer staff Service Responsibilities:

1.  Provide peer recovery support to persons served.  This includes willingness to share his/her own recovery story in intentional ways for the purpose of connection building, resource sharing, education, etc.

2.  Assist with access to treatment and/or supports for achieving sustained recovery. When needed, serve as liaison between person served and the recovery community.

3.  Offer hope, role modeling of recovery, and a vision of a full and meaningful life for all.

4.  Promote peer values including self-determination, mutuality and reciprocity, individual respect and dignity, easy to understand language, and non-judgmental attitude.

5.  Develop and maintain knowledge of community resources for sharing with individuals and supporting actions for recovery. 

6.  Develop and maintain resource manual for program site when directed by manager.

7.  Assist with  the basic needs of individuals including being present with them, advocating for a safe/private waiting environment, providing food/drink/a place to rest , and assisting with basic comfort needs. 

8.  Work with supervisor to integrate peer activities and recovery perspective into site programming, team roles, and individual care decisions. 

Peer staff Service Responsibilities:

1.  Provide peer recovery support to persons served.  This includes willingness to share his/her own recovery story in intentional ways for the purpose of connection building, resource sharing, education, etc.

2.  Assist with access to treatment and/or supports for achieving sustained recovery. When needed, serve as liaison between person served and the recovery community.

3.  Offer hope, role modeling of recovery, and a vision of a full and meaningful life for all.

4.  Promote peer values including self-determination, mutuality and reciprocity, individual respect and dignity, easy to understand language, and non-judgmental attitude.

5.  Develop and maintain knowledge of community resources for sharing with individuals and supporting actions for recovery. 

6.  Develop and maintain resource manual for program site when directed by manager.

7.  Assist with  the basic needs of individuals including being present with them, advocating for a safe/private waiting environment, providing food/drink/a place to rest , and assisting with basic comfort needs. 

8.  Work with supervisor to integrate peer activities and recovery perspective into site programming, team roles, and individual care decisions. 

Benefits:

We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a retirement savings plan and an employee referral bonus program. CSO provides their staff with regular in-house training and professional development opportunities with free CEUs. Our voluntary supplemental insurances include short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.