CSO is looking for a Scatter Site Housing Case Manager for Friends of the Homeless in Springfield.
The Scattered Site Housing Case Manager (SS Case
Manager) provides outreach and coordinates/monitors the assessment, treatment
planning process and follow-up for each tenant of the scattered site permanent
supportive housing units located throughout the Hampden County region. The
position serves as advocate and liaison for tenant benefits, and is also part
of the Housing Department's service team, working collaboratively with the Coordinated
Entry System (CES) and assisting with housing placement.
Bachelor's degree in
social work or related field or relevant experience required. Two years' work experience in housing search
and/or case management. Demonstrated ability
to work independently and as part of a team. Strong written and verbal communication
skills. Problem solving and conflict
resolution skills. Computer skills with proficiency
in Microsoft office programs. Ability to
work with diverse population and exercise good judgement. Preferred: Knowledge of local social service and other
community resources. Familiarity with
Hampden County Continuum of Care. Working
knowledge and experience with HMIS and VI-SPDAT. Strong organizational
and time management skills. Self-motivated.
Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)
We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a retirement savings plan and an employee referral bonus program. CSO provides their staff with regular in-house training and professional development opportunities with free CEUs. Our voluntary supplemental insurances include short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts.
Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.
Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.