CSO is looking for an Administrative Assistant/Family Youth Activities Coordinator to join our team at the Family Resource Center (FRC) in Gardner. 

The Family Resource Center (FRC) is a community based, family focused program that supports parents, caregivers, and their children from birth to 18 years old. The FRC provides linkages to community resources to help with basic needs, family support, therapeutic services and resources. We provide a holistic array of activities for families that include support groups for caregivers, playgroups, evidenced based parenting groups, school support, as well as arts, cultural, and recreational activities.

The person in this role will provide leadership in development and implementation of FRC activities and events, and coordinate community service activities. They will also provide overall administrative and program support.

As an Administrative Assistant/Family Youth Activities Coordinator:

You will:

• Provide primary leadership in development of overall FRC activity calendar or events. Services will be provided on-site or on an outreach basis.
• Provide overall administrative and program support including dissemination of program materials and maintaining stock of marketing and program calendar materials.
• Provide welcome tours and reception to family and youth who drop-in, ensuring immediate access to FRC staff for families and youth in need; assist in providing information and referral for families.
• Provide outreach to community and families/youth regarding events.
• Meet with family and youth focus groups to get input into desired FRC activities and supports.
• Coordinate community service opportunities and community field trips for FRC families and youth.
• Coordinate overall FRC activity schedule/calendar.
• Work in collaboration with FRC Program Director, Clinician, and Family Support staff to provide specialized activities for specific FRC youth and families based on individualized needs identified in Family Support Plans.
• Assist with childcare as needed to support Parent Support Groups.
• Maintain clerical support for documentation, administrative paperwork and data collection according to contract guidelines.

Your Background:

• Bachelor's degree in a behavioral health discipline or related field preferred
• Equivalent combination of High School diploma or Associate's degree and applicable experience
• Minimum one year demonstrated experience working with children
• Must be able to work flexible schedule which may include evening and weekend work, as required by client needs
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive - maintaining resiliency and focusing on solutions
• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively priority setting
• Conscientious - taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA