Counselor, Safe Haven, Greenfield

CSO is looking for Counselors for our Safe Haven program in Greenfield. 

CSO's Safe Haven in Greenfield is a 24 hour/day, 7 day/week fully supported transitional housing program. Safe Haven provides beds for our DMH, chronically homeless individuals residing in Franklin or Hampshire Counties. This program is peer lead and staffed with counselors and case managers.

This counselor will be responsible for the care and treatment of clients, as well as specific tasks necessary to the operation of this program component. 

Evening and weekend shifts are available with full-time, part-time, and relief hours.

Responsibilities

  • Establish a 1:1 therapeutic relationship with each program client.
  • Provide support and safety for clients utilizing the program.
  • Assist clients with activities of daily living, including self-care, cooking, recreation, and medication responsibilities according to individual treatment plans
  • Prepare daily evening meal for clients and staff when working the evening shift. Coordinate shift duties with other counselor working shift during meal preparation.
  • Participate in treatment planning and clinical referrals as part of case management duties.
  • Monitor clients, including hourly bed checks and documentation, and provide closer observation as needed.
  • Participate in ongoing in-service training for the purpose of maintaining, developing, and sharing counselor skills.
  • Medication administration and documentation.
  • Occasional food shopping and purchasing of supplies when needed for daily program operations.
  • Present cases to insurance companies and obtain prior approvals as assigned.
  • Provide client transportation as needed.

Qualifications

Bachelor's/Associate's degree preferred. High School Diploma with 2 years of relevant Human Services experience may be substituted. Must have excellent oral and written communication skills, and computer proficiency including ability to work with email and word processing software.  Must be well organized, able to work independently, follow through with projects, and able to function as a productive member of a treatment team.  Must possess valid driver's license and reliable transportation. 

Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)

Benefits

We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance, paid time off (vacation, personal, sick, and holidays), a 403(b) retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances including short and long-term disability, cancer, accident and life. We also partner with a premier employee assistance program (EAP) and offer personal cell phone plan discounts.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA