CSO is looking for a Finance Revenue and Collections Managing Specialist to join our billing team in Northampton. 

The Finance Revenue and Collections Managing Specialist will oversee the billing and collection of third-party claims in a confidential, timely and accurate manner while adhering to CSO billing and collection policies and procedures. This position must safeguard the accuracy and confidentiality of the billing and collection process and help to ensure that payments are received and recorded in a timely manner.  This position must implement procedures based on frequently changing reimbursement guidelines and assist in cross training staff.

As a Finance Revenue and Collections Managing Specialist:

You Will:

• Resolve and re-work all outstanding claims until adjudication
• Generate insurance claim batches weekly and copy pertinent EOB's for secondary payers if required
• Transmit electronic billing weekly and download 999 files and 277 error reports, verifying and correcting if needed
• Post and distribute payments as received from insurers, resolving all zero paid claims in a timely manner
• Reconcile self-pay deposits as requested
• Handle all client inquiries as it pertains to billing
• Work aged trial balance report weekly and follow up on claims not paid through coordination with Billing Analyst and Reports Manager
• Ensure that all claims, write-offs, and denials are recorded and processed in time for the month-end close
• Assist with collections reconciliation and invoicing to ensure money received represent what patients should pay or should have paid
• Verify insurance eligibility as requested
• Print, review and mail client statements on a monthly basis

Your Background:

• High School Diploma or equivalent
• Computer proficiency with experience in database programs, spreadsheets, email, electronic health records and word processing
• Previous medical billing experience
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work.?We encourage you to check us out!

CSO offers?Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.?

EOE/AA