CSO is looking for an IT Managing Specialist to join our IT team.

This position is responsible for supporting company's personnel by maintaining our information systems., perform proper maintenance of all electronic equipment (including computers, laptops, tablets, phones, copiers, etc.) and will maintain servers, email, phones, and hardware/software. Additionally, this position will provide technical support to staff calling to ask questions. Travel to other sites on a regular basis to check on maintenance of equipment is required.

As an IT Managing Specialist:

You Will:

• Maintain all management information systems including individual computers, computer systems, network servers, email, phones, and related hardware/software
• Work closely with all direct care staff and managers to gather necessary information, troubleshoot, and resolve software or hardware problems in a timely and effective manner
• Train staff regularly on how to use information systems technology, including the use of agency email, electronic timesheet system, intranet, and various other software programs as appropriate
• Support staff in the proper and efficient use of all internal information systems
• Monitor and remain current on the newest software and hardware available for use by the agency
• Ensure appropriate documentation is submitted, coded, and filed in support of all purchases

Your Background:

• Computer and Information Technology skills
• College degree in a computer/MIS field (preferred)
• Valid drivers' license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA