CSO is looking for a Property and Leasing Coordinator to join our Low Threshold Housing Program in Springfield.

This position will coordinate and perform and perform a variety of administrative and technical tasks in accordance with the rules and regulations of the Friends of the Homeless (FOH) Low Threshold Housing (LTH) program.

As a Property and Leasing Coordinator:

You Will:

• Identify new landlords and apartments throughout Hampshire and Franklin County that meet the requirements of the LTH program

• Prepares monthly, quarterly and annual reports which include, but are not limited to the following data: rent, occupancy, participant demographic information, program eligibility and socio-economic data for monitoring purposes

• Ensure that all regulatory agreements, contracts and fair housing laws are met as they relate to the agency's DPH housing apartment-style living arrangements

• Conducts briefing sessions with new tenants to explain local, state and/or federal program regulations and lease obligations, as well as public housing quality standards and housing assistance policies, rules and regulations

• Maintains and updates tenant information into agency's computer database system.

• Maintain "waitlist" of applicants

• Maintains current knowledge of and good working relationships with other service providers with whom the agency collaborates; attends departmental meetings as required

• Attend staff and Agency Management meetings as directed

• Practice and guide staff in line with CSO's mission, values, and key operating strategies

• Adhere to the philosophy of "customer satisfaction" and consistently follow the same by providing reliable, responsive, consistent, high-quality trauma-informed service in a timely manner to staff and external customers

• Support and maintain a high-performance environment characterized by positive leadership and a strong team orientation as an added value member of the Agency Management team; support CEO-approved goals and philosophies, sharing a fundamental philosophy that enhances the agency's global reputation within the community

Your Background:

• Ability to produce required reports for federal, state and local governmental agencies for the benefits of tenants

• High School Diploma or GED

• Bachelor's degree (preferred)

• Computer proficiency

• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions

• Respectful -- collaborating and effectively communicating

• Insightful -- demonstrating self-awareness and effectively priority setting

• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 & 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA