CSO is looking for Relief Nurses to work in our CBHC (Community Behavioral Health Clinic) Emergency Services Program (ESP) in Gardner. 

Our Emergency Service Programs (ESPs) offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults,) 24-hour availability, and are a preferred alternative to hospital emergency departments. We provide daily assessment and brief counseling, case management, nursing support and peer support. 

This position will be responsible for the care and treatment of clients as well as specific tasks necessary to the operation of the program.

As a CBHC ESP Nurse:

You Will:

• Perform medical screening of CBHC/Respite client admissions
• Coordinate medication and health care clearances prior to admission when possible, by taking information from hospital/community healthcare providers
• Review medications upon program admission, confirms prescriptions and dosages, set-up medication charting, administer, document and monitor medications of clients per program policy
• Package medications for clients to self-administer when Nurse is not on duty
• Complete health assessments of clients
• Monitor clients' physical status as needed, including blood pressure, pulse, temperature, and blood sugar for signs of medication side effects
• Comply with DPH regulations for storage of medications (in locked drawer)
• Provide health education for clients as part of treatment team when appropriate. 
• Monitor Respite clients, including hourly bed checks and documentation, and provide closer observation as needed
• Provide supportive counseling and safety for clients utilizing the program
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication responsibilities
• Arrange for clients to participate in designated community programs or return to their jobs.  Schedule aftercare follow-up appointments for medication monitoring and/or review
• Function as an active member of the Program Treatment Team, on a day-to-day basis, in the therapeutic setting including
• Share observations, interactions, and knowledge to develop 24-hour care plans, maintaining knowledge of client's treatment plan 
• Communicate regularly with family members, significant others, and involved providers in an effort to coordinate care
• Answer and direct crisis telephone calls according to established procedures

Your Background:

• LPN or RN license
• One year of experience working with a psychiatric population (preferred)   
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more. 

EOE/AA