CSO is looking for a Shelter Community Support Provider to work with shelter guests in Springfield. 

The Shelter Community Support Provider will provide intensive, clinical case management to consumers with serious mental illness needing such support, or who have been hard to engage in the mental health system.  Services will be provided at shelter or in an outreach setting.  The Shelter Community Support Provider will have regular contact with consumers, and will provide support services for family members and others in the "natural helping network."

Responsibilities

• Provide skills training and assistance in areas of daily living activities including transportation, money management, cleaning, laundry, food preparation, personal grooming, and health care.
• Assist with advocacy needs; facilitate "mediation" as appropriate.
• Provide assistance in identifying and obtaining entitlements, which meet consumer's needs.
• Provide counseling and intensive support to consumers during psychiatric crises or periods of transition.
• Assist consumer with identifying appropriate mental health and medical services and accessing services of choice.
• Provide assistance with developing and maintaining a "natural support network" of family and friends.
• Assist consumer in maintaining the appropriate upkeep of apartment or shelter space that will ensure healthful and safe living. 
• Assist consumer in negotiating relationships with others.
• Coordinate development of meaningful day activities, including employment or volunteer activities.
• Assist with finding or developing recreational and social activities of the consumer's choice.
• Provide transportation for consumers as appropriate, following program guidelines.
• Maintain appropriate contacts with family members, others in the "natural helping network", outpatient therapists, and others as necessary to support consumers.
• Participate in team discussions regarding program consumers in order to provide back up for other team members as needed.
• Participate in design, review, and revision of treatment plans with consumer, family members, and other providers.
• Participate in team meetings, inter-program and inter-agency case conferences, and other interactions with other providers to promote integrated consumer services. Receive supervision on a regular basis.
• Maintain neat, accurate, and timely records in accordance with agency policies and procedures along with all regulatory bodies.