CSO is looking for a Supervising Clinician for our Respite program in Pittsfield.

The Supervising Clinician will provide clinical services to clients in the agency's Emergency Services Programs (ESP) Respite, and supervision and training to ESP Respite staff members.

Our Respite services offer clients a quiet, home-like atmosphere. We provide daily assessment and brief counseling, case management, nursing support and peer support. Respite services have recovery and wellness focused groups, psychiatric consultation when needed and also provide discharge planning.

Starting salary: $64,000-$73,000/year

As an ESP Respite Supervising Clinician:

You Will:

• Provide clinical services to residents of the Respite program including risk assessment for unplanned discharges and intake assessment and treatment planning for admissions. Additional clinical services to Respite clients as directed including treatment planning, clinical interviews, case management, ongoing support and interventions, daily check-ins and support around client's treatment plans, and discharge planning.
• Participate in Respite monthly meetings with DMH to discuss triage of waiting list clients and review proposed referrals. Give input regarding clinical appropriateness or anticipated needs of referred clients. Work collaboratively with the Senior Program Director and DMH to facilitate intakes.
• Provide brief assessment for individuals experiencing a mental health crisis while enrolled in Respite, and work with area agencies (Crisis, hospital) to manage or escalate emergency behavioral health care as needed.
• Supervise Respite staff on assigned shift, and provide feedback and support to staff regarding the work with the population served by Respite.
• Provide support to all staff on assigned shift as needed, including coaching and mentoring staff by modeling trauma informed, clinically appropriate interventions with persons served.
• Function as a member of the management team which includes the Senior Program Director and Nurse Manager.
• Maintain a regular presence on Teams communication threads and email during work hours.
• Maintain positive professional working relationships and collaborate care with DMH and other agencies involved in patient services, represent CSO services professionally and act as a liaison with community agencies.
• Monitor Respite clients, including hourly bed checks and documentation, and provide closer observation as needed.
• Consult with Supervisor on clinical and staffing concerns as needed.

Your Background:

• Clinical Master's degree required
• Two years' relevant experience (preferred)
• Supervisory experience (preferred)
• Highest level of Massachusetts' licensure in appropriate discipline (or eligible for)
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025.. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA