CSO is looking for Family Partners to work in our CBHC (Community Behavioral Health Center) Emergency Services Program (ESP) in Leominster. 

Are you the parent or caregiver of a child who has struggled with emotional or physical challenges? Was there ever a time that you felt like you were alone? There are many other care givers out there navigating their way through a similar journey, and they could use your support. CSO has a unique opportunity for you to share your lived experience and provide guidance and insight to those going through challenges similar to the ones you've already endured.

This is a peer position, for a candidate who has lived experience as a caregiver of a child who's received services for mental health diagnosis.

starting salary: $38,000-$44,000/year

As a CBHC ESP Family Partner:

You Will:

• Work in conjunction with Clinicians and other staff to complete assessments and Family Support Plans (including CANS Assessment when needed)
• Provide support for parent and/or family members through process of assessment and Family Support Plan development; encourage involvement of natural supports for families
• Oversee implementation of the Family Support Plan
• Provide direct supports to family members
• When applicable, provide education, coaching, training and assistance to parents in navigating child serving systems (DCF, DMH, juvenile justice)
• Foster empowerment and building self-efficacy
• Facilitate linkages to peer/parent support and self-help groups as necessary
• Assist in identifying formal, natural support and community resources

Your Background:

• Minimum high school diploma or GED and two years' experience working with children, adolescents or transition age youth
• Experience as parent/caregiver of a youth with special needs, and preferably a youth with mental health needs; willingness to share this experience/journey with child serving systems
• Valid driver's license and reliable transportation required

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

EOE/AA

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