CSO is seeking a Staff Associate to join our Clubhouse in Greenfield, Green River House.

Green River House is a vocational, educational, and rehabilitation program for individuals living with mental health challenges. Operating under the internationally recognized Fountain House model, this non-clinical program emphasizes members’ strengths, talents, and abilities. Staff Associates work side by side with Clubhouse members to build genuine, respectful relationships and support them in achieving their personal life goals.

Depending on individual needs, members’ goals may include employment support (such as mock interviews), educational advancement (HISET preparation), housing assistance (including fuel assistance and housing recertifications), benefits management (obtaining and maintaining SSI/SSDI), financial skills development, and opportunities for social connection.

The ideal candidate is motivated, compassionate, and committed to helping adults achieve their goals and maintain independence. This is a supportive, community-based role that empowers individuals in a non-clinical environment.

Starting salary: $38,000-$44,000/year

As a Staff Associate:

You Will:

• Coordinate a Clubhouse work unit
• Provide program coverage as assigned
• Perform supportive services to provide personal, educational and job skills training
• Complete work interest evaluations plans
• Provide support and follow-up for program members
• Act as liaison with the Department of Mental Health and other agencies involved with member's goals/recovery
• Participate in treatment planning, team meeting, in-services and other relevant meetings
• Consult with clinical/ crisis staff
• Plan and facilitate vocational and recreational activities on a rotating schedule

Your Background:

• Bachelor's degree (preferred) in a Human Services related field or 2 years of experience in a mental health program or with a similar population
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

EOE/AA