CSO is looking for a Clinical Supervisor to work in our CBHC (Community Behavioral Health Clinic) Emergency Services Program (ESP) in Northampton. 

Our Emergency Service Programs (ESPs) offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults,) 24-hour availability, and are a preferred alternative to hospital emergency departments. We provide daily assessment and brief counseling, case management, nursing support and peer support.

This position will provide leadership and support for the operations of our emergency psychiatric services. You will provide clinical guidance to program staff, and also provide direct care coverage to our clients on site and in the community and will collaborate with hospitals and community providers to provide stability while supporting recovery.

We are looking for part-time, 2nd shift coverage (Fri, Sat, Sun 3pm-11pm) and full-time coverage (Thurs-Mon, 3pm-11pm.)

Starting salary range: $70,000-$77,000/year

As an ESP Clinical Supervisor:

You Will:

• Provide supervisory coverage of Crisis and Respite Programs when on-duty. This includes provision of clinical and professional guidance to counselors and clinicians
• Provide on-call supervision of Crisis and Respite Programs as assigned
• Provide intake, psychiatric assessment services, and appropriate dispositions for clients experiencing a mental health emergency
• Facilitate intakes and assessments for clients that are referred for domiciliary supports
• Develop community contacts and coordinate the development of crisis plans and protocols for clients who frequently present in crisis and others as indicates
• Act as a liaison with community agencies, hospital departments and police departments. Provide consultation and education as needed
• Comply with Agency, DMH, DPH and other licensing authorities including third-party payer regulations regarding record keeping requirements
• Facilitate coordination between Crisis and Respite programs including screening Respite referrals, authorizing Respite admissions and coordinating crisis intervention with Respite clients as needed

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

EOE/AA