CSO is looking for a Family Youth Activities Coordinator/Childcare Worker to join our team at the Family Resource Center (FRC) in Amherst.

The Family Resource Center (FRC) is a community based, family focused program that supports parents, caregivers, and their children from birth to 18 years old. The FRC provides linkages to community resources to help with basic needs, family support, therapeutic services and resources. We provide a holistic array of activities for families that include support groups for caregivers, playgroups, evidenced based parenting groups, school support, as well as arts, cultural, and recreational activities.

As a childcare worker you will provide support and assistance with set up for child care events. and developing programing during child care time. Helping with clean up after events. Might include food preparations.

The person in this role will provide leadership in development and implementation of FRC activities and events, and coordinate community service activities. They will also provide overall administrative and program support.

Starting salary: $38,000-$44,000/year

As a Family Youth Activities Coordinator/Childcare Worker:

You Will:

• Provide primary leadership in development of overall FRC activity calendar or events. Services will be provided on-site or on an outreach basis.
• Provide overall administrative and program support including dissemination of program materials and maintaining stock of marketing and program calendar materials.
• Provide welcome tours and reception to family and youth who drop-in, ensuring immediate access to FRC staff for families and youth in need; assist in providing information and referral for families.
• Provide outreach to community and families/youth regarding events.
• Meet with family and youth focus groups to get input into desired FRC activities and supports.
• Coordinate community service opportunities and community field trips for FRC families and youth.
• Coordinate overall FRC activity schedule/calendar.
• Work in collaboration with FRC Program Director, Clinician, and Family Support staff to provide specialized activities for specific FRC youth and families based on individualized needs identified in Family Support Plans.
• Assist with childcare as needed to support Parent Support Groups.
• Maintain clerical support for documentation, administrative paperwork and data collection according to contract guidelines.
• Provide support and assistance with set up for childcare events
• Develop programming during child care time
• Help with clean up after events
• Some food preparation

Your Background:

• College degree (preferred)
• Experience working with children and families
• Computer proficiency
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive - maintaining resiliency and focusing on solutions

• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively priority setting
• Conscientious - taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work-and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care - Motivational Interviewing - Mindfulness Skills - and more

EOE/AA