CSO is looking for a Housing Stabilization Case Worker to support shelter guests and tenants in Northampton and surrounding towns.

 The Housing Stabilization Case Worker will Coordinate and monitor the assessment, housing planning process and follow-up for each tenant & other utilizers of Rapid Rehousing Funding through the shelters and will serve as advocate, liaison and support for tenants.  This position is part of the Shelter case management team, providing a safe haven for recently placed tenants to address barriers to self-sufficiency.

Starting Salary: $38,000-$44,000/year

As a Housing Stabilization Case Worker:

You Will:

·         Complete Rapid Rehousing funding applications, documentation, and client assessments.

·         Provide case management and community-based support to individuals in shelter and recently housed.

·         Develop individualized plans to promote self-sufficiency, housing stability, and long-term housing retention.

·         Monitor client progress toward goals and maintain accurate, up-to-date records.

·         Assist clients with budgeting, employment, housing applications, benefits, transportation, and medical or behavioral health needs.

·         Coordinate referrals to community resources, including mental health, substance use treatment, crisis services, and other support programs.

·         Collaborate with landlords, service providers, probation/parole, and community partners to support client stabilization.

·         Support rent management, eviction prevention, and plans for maintaining permanent housing.

·         Advocate for clients in navigating public benefits, housing resources, and other social services.

·         Coordinate with the Coordinated Entry System (CES), identify available housing units, build landlord relationships, and participate in case conferences as needed.

·         Work collaboratively with internal teams and external partners to ensure consistent, effective service delivery.

Your Background:

• Bachelor's or Associate's degree in a mental health discipline or high school diploma and five years' related experience
• Valid driver's license and reliable transportation
• Computer proficiency

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work-and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care - Motivational Interviewing - Mindfulness Skills - and more

EOE/AA