Overnight Relief/Per Diem Float Counselor, Northampton

Relief/Per Diem/Float Counselors - Entry Level & Clinical

Flexible Hours | Meaningful Work | Exposure to Multiple Programs

Are you looking for flexible, rewarding work with a mission-driven organization? Join our centralized float pool at Clinical & Support Options (CSO) - the fastest-growing behavioral health agency in Western Massachusetts and a 2023 & 2024 Top Workplace in the Healthcare Industry!

We're hiring Relief/Per Diem Float Counselors to provide direct support to clients across multiple programs and sites.

Starting Pay: $ 18.50- $ 20.50/hour

You Will:

  • Assist clients/guests with daily living activities, including self-care, meals, recreation, and medication administration/documentation.
  • Monitor clients/guests through rounds, hourly checks, and observations, responding to crises as needed.
  • Greet, communicate, and respond to clients/guests with respect, empathy, and sensitivity.
  • Maintain a safe, sanitary, and dignified environment for all clients/guests.
  • Coordinate daily activities, including intake, bed assignments, meals, social support groups, and safety assessments.
  • Document client/guest interactions, incidents, and progress in electronic records; communicate effectively with team members.
  • Support clients/guests in engaging with systems of care and divert from emergency interventions when possible.
  • Enforce program/shelter rules, including adherence to schedules, chores, and safety protocols.
  • Participate as an active member of the treatment or support team, including preparing reports, presenting cases, and obtaining approvals when required.
  • Perform additional duties as assigned to ensure the integrity of the facility and well-being of clients/guests.

    • What Makes Our Float Pool Different?

    • Exposure to Diverse Settings: Work across multiple sites and client populations.
    • Opportunities for Growth: Build clinical and crisis-intervention skills with support from experienced teams.
    • Flexible Scheduling: Work around your life, with set schedules or as-needed shift coverage.
    • Meaningful Impact: Step in where support is needed most, offering consistency and compassion.

    As a member of our centralized float pool, you'll have the opportunity to support multiple sites and teams, stepping in where coverage is needed, offering consistency while gaining experience across varied clinical and community settings.

    Requirements:

    • Valid driver's license and reliable transportation.
    • Experience in the behavioral/mental health field.
    • Bilingual candidates are strongly encouraged to apply.

    Why Join CSO?

    For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

    When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

    Come grow with us and make a difference in the communities we serve!

    A Great Place to Work

    CSO was named a Healthcare Industry Top Workplace and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

    We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

    Professional Development

    We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

    Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

    EOE/AA

      Ready to Apply?
      Submit your application today! We'll be in touch to discuss your background, interests, and availability.