CSO is looking for an Administrative Coordinator to join our Human Resources (HR) team.

The HR Administrative Coordinator provides administrative and clerical support to the Human Resources Department and participates in various department initiatives and projects.

As an HR Administrative Coordinator:

You Will:

• Respond to employment verification requests

• Create all hire paperwork required for new employees and input new employee information into required database(s)

• Run pertinent background checks for new employees; track and re-run required background checks for current employees

• Create personnel files for new employees and obtain any missing paperwork from employees as necessary

• Track all board licenses and applicable information for license eligible employees, and ensure current licenses are on file in HR department

• Maintain agency personnel files; both active and terminated, including gathering required information for employees changing positions or employment status

• Maintain files on student interns and private contractors where they deliver direct care services for agency

• Set up and/or maintain pertinent department files, including proof of citizenship, background checks and benefits information

• Input and distribute all certificates for trainings.

• Maintain employee training, credentialing and required documentation databases

• Log pertinent employee information or changes to employee information into HR database

• Maintain forms inventory and keep updated copies of forms packets

• Maintain HR email address mailbox, processing email requests daily and forwarding others to appropriate personnel

• Assist with various phases of projects or department initiatives.

Your Background:

• High School Diploma
• Two years of HR related experience
• Computer proficiency
• Valid Driver's License and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work-and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care - Motivational Interviewing - Mindfulness Skills - and more

EOE/AA