CSO is looking for a Program Manager for our All-Stars therapeutic afterschool program for children in Greenfield. 

The All-Stars program provides psycho-educational and recreational groups with activities occurring both at the program and in the community. All-Stars blends evidence-based models with a holistic, creative approach to support youth (ages 6-11) with emotional challenges. Our goal is to strengthen resiliency and help youth develop skills in emotional regulation, mindfulness, social engagement, and interpersonal skills.

Starting salary: $68,000-$75,000/year

As an All-Stars Program Manager:

You will:

• Provide oversight of day-to-day After School program operations
• Develop ongoing program activities, including onsite group and community activities
• Manage the recruitment, hiring and training of staff in collaboration with the Program Director
• Monitor compliance with DMH contract requirements
• Ensure fidelity to evidence-based models
• Provide direct services to therapeutic day program/after school program families and youth
• Provide on-site or home-based clinical support as needed
• Perform trauma informed intake assessments and complete clinical assessments
• Lead development of Family Support Plans
• Assist in referral to ongoing therapeutic services; lead on site groups for families and/or youth
• Participate in community-based group activities; assist in planning appropriate activities
• Ensure provision of EBP's as part of program activities; maintain training and proficiency in models
• Participate in collaborative care planning and case management together with families, Youth support workers and other program staff
• Consult and collaborate with other professionals providing services to clients
• Participate in treatment planning, team meetings, in-service trainings, and other required meetings
• Conduct regular staff meetings for program as appropriate
• Participate in ongoing meetings at DMH, community partners, etc. to develop and maintain positive working relationships and to maintain effective service delivery
• Work with supervisor on short- and long-range program planning and development
• Collect, record, and distribute statistical information and generate reports as necessary

Your Background:

• Clinical Master's degree with three years of relevant experience including some supervisory experience
• Clinical license (preferred)
• Experience working with children, adolescents and families
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

EOE/AA