CSO is looking for Relief Nurses to work in our CBHC (Community Behavioral Health Clinic) Emergency Services Program (ESP) in Greenfield. 

Our Emergency Service Programs (ESPs) offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults,) 24-hour availability, and are a preferred alternative to hospital emergency departments. We provide daily assessment and brief counseling, case management, nursing support and peer support. 

This position will be responsible for the care and treatment of clients as well as specific tasks necessary to the operation of the program.

Starting Pay: $28-35/hour

As a CBHC ESP Nurse:

You Will:

• Perform medical screening of CBHC/Respite client admissions
• Coordinate medication and health care clearances prior to admission when possible, by taking information from hospital/community healthcare providers
• Review medications upon program admission, confirms prescriptions and dosages, set-up medication charting, administer, document and monitor medications of clients per program policy
• Package medications for clients to self-administer when Nurse is not on duty
• Complete health assessments of clients
• Monitor clients' physical status as needed, including blood pressure, pulse, temperature, and blood sugar for signs of medication side effects
• Comply with DPH regulations for storage of medications (in locked drawer)
• Provide health education for clients as part of treatment team when appropriate. 
• Monitor Respite clients, including hourly bed checks and documentation, and provide closer observation as needed
• Provide supportive counseling and safety for clients utilizing the program
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication responsibilities
• Arrange for clients to participate in designated community programs or return to their jobs.  Schedule aftercare follow-up appointments for medication monitoring and/or review
• Function as an active member of the Program Treatment Team, on a day-to-day basis, in the therapeutic setting including
• Share observations, interactions, and knowledge to develop 24-hour care plans, maintaining knowledge of client's treatment plan 
• Communicate regularly with family members, significant others, and involved providers in an effort to coordinate care
• Answer and direct crisis telephone calls according to established procedures

Your Background:

• LPN or RN license
• One year of experience working with a psychiatric population (preferred)   
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

EOE/AA