CSO is looking for a Relief Staff Associate for our Clubhouse in Greenfield, Green River House.

Green River House is a vocational, educational, and rehabilitation program for individuals living with mental health challenges. Operating under the internationally recognized Fountain House model, this non-clinical program emphasizes members’ strengths, talents, and abilities. Staff Associates work side by side with Clubhouse members to build genuine, respectful relationships and support them in achieving their personal life goals.

Depending on individual needs, members’ goals may include employment support (such as mock interviews), educational advancement (HISET preparation), housing assistance (including fuel assistance and housing recertifications), benefits management (obtaining and maintaining SSI/SSDI), financial skills development, and opportunities for social connection.

The ideal candidate is motivated, compassionate, and committed to helping adults achieve their goals and maintain independence. This is a supportive, community-based role that empowers individuals in a non-clinical environment.

As a Relief Staff Associate:

You Will:

• Coordinate a Clubhouse work unit
• Provide program coverage as assigned
• Perform supportive services to provide personal, educational and job skills training
• Complete work interest evaluations plans
• Provide support and follow-up for program members
• Act as liaison with the Department of Mental Health and other agencies involved with member's goals/recovery
• Participate in treatment planning, team meeting, in-services and other relevant meetings
• Consult with clinical/ crisis staff
• Plan and facilitate vocational and recreational activities on a rotating schedule

Your Background:

• Bachelor's degree in a Human Services related field
• Two years of experience in mental health program with a similar population
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 & 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA