We're hiring Relief/Per Diem Float Counselors to support two of our programs in Pittsfield: FOH Berkshire House and Respite. 

About the Programs:

FOH Berkshire House is a 24/7 peer-led transitional housing program staffed by counselors and case managers, providing wraparound supports for individuals navigating recovery and housing stabilization.

Respite is a 24/7 short-term residential program offering temporary housing and support services for individuals transitioning between living arrangements. Clients have access to clinicians, nursing support, psychiatric consultations, and wellness groups.

Whether you're building your experience in human services or looking for a flexible role that makes a real impact, this is a great opportunity to support clients while working with two highly respected teams.

Starting Pay: $18.50-20.50/hour

What You'll Do:

• Build therapeutic 1:1 relationships with clients.
• Support daily living activities including cooking, recreation, & support.
• Participate in treatment planning and case coordination.
• Perform hourly client checks and maintain accurate documentation.
• Prepare meals during evening shifts and coordinate with shift team.
• Support a safe, trauma-informed environment.
• Help with basic program operations such as transportation and supply shopping.
• Respond to and triage crisis calls as needed.

What Makes This Float Role Unique?

• Hands-On Experience: Build skills in therapeutic support, daily care, and medication administration.
• Flexible Scheduling: Pick up shifts based on your availability - days, evenings, overnights, and weekends.
• Collaborative Teams: Work alongside experienced counselors, case managers, clinicians, and nursing staff.
• Meaningful Impact: Provide consistency, care, and compassion to clients navigating life transitions.

What We're Looking For:

• Experience in Human Services or behavioral health preferred.
• Flexibility to float between two Pittsfield program sites.
• Ability to work independently and as part of a multidisciplinary team.
• Strong documentation and communication skills.
• Valid driver's license and reliable transportation.
• Availability for evening, overnight, and/or weekend shifts preferred.

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

EOE/AA

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