CSO is looking for a Clinical Manager for our Respite Program in Greenfield.

This Clinical Manager will provide direct and indirect mental health services to CCS/Respite clients.

Our Respite services offer clients a quiet, home-like atmosphere. We provide daily assessment and brief counseling, case management, nursing support and peer support. Respite services have recovery and wellness focused groups, psychiatric consultation when needed and also provide discharge planning.

Salary range: $70,000-$77,000/year

As a Respite Clinical Manager:

You Will:

• Provide direct clinical services to CCS/Respite clients including stepdown screening, comprehensive assessments, treatment plans, safety plans, clinical contacts, discharge plans and d/c summaries
• Lead psychoeducational groups for CCS/Respite clients
• Participate in treatment planning, team meetings, in-service trainings, and other required meetings
• Provide supervision for staff and/or interns as assigned by supervisor
• Assist Program Supervisor with recruitment and training of CCS/Respite clinical staff and interns
• Coordinate scheduling of clinicians and relief coverage
• Provide On-Call-Supervision of Crisis and Respite Programs as assigned
• Develop community contacts and coordinate the development of crisis plans and protocols for clients who frequently present in CCS/Respite. The client, family members, significant others and involved providers should be part of this process whenever possible and as clinically indicated
• Act as a liaison with community agencies, hospital departments and police departments when directed by Program Supervisor. Provide consultation and education as needed
• Complete all initial and ongoing credentialing requirements for those hospitals where employee will be providing services including obtaining required vaccinations, tox screens, and safety/health education competencies
• Facilitate coordination between Crisis and CCS/Respite programs including screening Respite referrals, authorizing Respite admissions when Program Supervisor is unavailable and coordinating crisis intervention with Respite clients as needed

Your Background:

• Clinical Master's degree required
• Five years' relevant experience (preferred)
• Highest level of Massachusetts' licensure in appropriate discipline
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work-and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care - Motivational Interviewing - Mindfulness Skills - and more

EOE/AA