CSO is looking for a Senior Family Support Clinician to provide In-Home Therapy (IHT) to children and families.

This role is ideal for experienced or newly graduated Clinicians.

This position will provide a structured, strength-based therapeutic relationship for children and their families in natural family settings such as home or school in collaboration with a paraprofessional who provides family support and training as part of the clinician’s treatment plan (such plan serving as either the hub of a family’s services or as part of an Intensive Care Coordination care plan).

Starting Salary: $50,000-$63,000/year

As a Senior Family Support Clinician:

You Will:

• Begin initial assessment for all referrals within 24 hours of referral, including a mental status and risk assessment of the referred child and family situation.
• Develop treatment plans and goals in collaboration with families, children and other supports and providers.
• Assist caregivers in stabilizing the behavior of children and adolescents, including the development of Risk Management Plans and facilitating the involvement of Crisis Services when required.
• Work collaboratively with the Family Support paraprofessional. Be a collaborative provider to the family and the family’s wrap-around team supports and providers.
• Maintain regular and required communication with MassHealth MCE’s and commercial insurance providers.
• Follow standard procedures as defined in the specifications for In-Home Therapy and/or Family-Based Intensive Treatment (FIT) under the Children’s Behavioral Health Initiative.
• Meet and maintain expected productivity level at 107 billable hours monthly (321 billable hours quarterly) for 1.0 FTE (full-time equivalency).
• Provide transportation for consumers as appropriate, following program guidelines.
• Be available to work flexible schedule which will include some evening and weekend work, as required by client needs.

Your Background:

• Master's Degree in a mental health field
• Experience working with children and families (preferred)
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

EOE/AA