CSO is looking for a Supervisor for Peer Support & Recovery.

This position will implement and maintain comprehensive recovery and peer support programming services for clients and employees throughout the CSO community. The Supervisor will promote the establishment of a culture of awareness and integration of recovery and peer support services within all programming, groups and program sites, serving as the representative both within the agency and in the communities the agency serves.

Starting salary: $47,000-$50,000/year

As a Supervisor for Peer Support & Recovery:

You Will:

• Provide implementation of comprehensive recovery and peer support programming and contract compliance through education, consultation and outreach initiatives.
• Provide administrative supervision and guidance for peers throughout the agency to ensure quality service delivery and consistent integration of peer supports within the agency.
• Provide appropriate modeling of the peer role and belief in the success of the recovery process through peer-to-peer and individual supervision.
• Promote a culture of peer awareness and expanded peer integration across all facets of the organization.
• Provide programmatic and environmental health and wellness solutions specifically designed to enhance client health and well-being, including recovery coaching, integration of tobacco assessment, education and treatment into program services.
• Ensure compliance with the Massachusetts Certified Peer Specialist Code of Ethics.
• Address stigma and stereotypes regarding peer integration and the recovery process both internal and external to the agency; practice a strength-based perspective and strive to eliminate barriers within the behavioral health system.
• Establish and maintain a collaborative working environment with senior staff and Program Directors, ensuring the concepts of peer integration and recovery are effectively communicated and implemented.
• Provide direct peer support to Persons Served as needed.
• Collaborate on development of relevant proposals and program or grant funding efforts.
• Attend staff and Agency Management meetings when directed.
• Adhere to the philosophy of "customer satisfaction" and consistently follow the same by providing reliable, responsive, consistent and high quality service in a timely manner to staff and external customers.

Your Background:

• College degree in relevant field or equivalent experience and two years' experience in behavioral health or related field Bachelor's or Master's degree (preferred)
• Massachusetts Peer Specialist Certification required Previous supervisory experience
• Experience as a consumer of mental health services and willingness to share knowledge and experience of recovery
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA