CSO is looking for a Therapeutic Mentor/Therapeutic Training and Support Specialist for our Family Support Services team in Greenfield.

Looking for a rewarding opportunity to better the lives of children and families in your community?

Join our team of dedicated professionals in our Family Support Services Program.  Provide community-based direct care services to children and families.  The main focus of these services is to alleviate the youth's mental health issues and strengthen the family structures and supports. 

Therapeutic Mentoring offers structured, one-to-one, strength-based support services between a therapeutic mentor and a youth for the purpose of addressing daily living, social, and communication needs. Therapeutic Mentoring services include supporting, coaching, and training the youth in age-appropriate behaviors, interpersonal communication, problem-solving and conflict resolution, and relating appropriately to other children and adolescents, as well as adults, in recreational and social activities pursuant to a behavioral health treatment plan.

These services help to ensure the youth's success in navigating various social contexts, learning new skills and making functional progress, while the Therapeutic Mentor offers supervision of these interactions and engages the youth in discussions about strategies for effective handling of peer interactions.

The Therapeutic Mentoring provider engages the youth in activities in the community. These activities meet one or more of the following purposes:

• Provision of anticipatory guidance
• Teaching of alternative strategies
• Role playing
• Behavioral rehearsal
• Skill acquisition in the community
• Practicing skills in the community
• Exposure to social situations in which age-appropriate skills can be practiced
• Enhancing conflict resolution skills
• Developing communication skill
• Therapeutic Mentoring interventions are designed to address one or more goals on a youth's existing Treatment Plan and are provided while engaging the youth in the following types of activities:
• Social activities
• Recreational activities
• Athletic activities
• Artistic or creative activities
• Educational or vocational activities
• Activities of daily living based in the community (e.g., taking public transportation, applying for a job, etc.).

Therapeutic Training and Support (TT&S) is a member of the In-Home Therapy (IHT) Team.  TT&S is a service provided by a qualified paraprofessional working under the supervision of a clinician to support implementation of the clinician's treatment plan to assist the youth and family in achieving the goals of that plan. The paraprofessional assists the clinician in implementing the therapeutic objectives of the treatment plan designed to address the youth's mental health, behavioral, and emotional needs. This service includes teaching the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth's emotional and mental health needs.

Starting Salary: $38,000-$44,000/year

Qualifications

• Bachelor's or Associate's degree in a human services field plus two years of experience working with children
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer

At CSO, we believe our employees are our greatest asset. We are committed to supporting your professional growth, well-being, and success through:

• Competitive salaries
• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development through in-house training
• Employee referral bonuses
• Group-rate supplemental insurance options
• A premier Employee Assistance Program
• A flexible, supportive, and collaborative work environment

Why Join CSO?

For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families.

When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a difference in the communities we serve!

A Great Place to Work

CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts. Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work.

We invite you to learn more about CSO and discover what makes our organization a great place to build your career.

Professional Development

We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as:

Trauma-Informed Care • Motivational Interviewing • Mindfulness Skills • and more

EOE/AA