Peer Recovery Advocate, Crisis Services (AT)

To provide information, resources, advocacy and related services to support individuals through the crisis evaluation and stabilization .Offer hope and role modeling of recovery by sharing personal recovery experiences in a thoughtful way as appropriate. Manage and work with team to prioritize between designated roles including peer duties at the crisis evaluation site, mobile duties at the hospital or in the community, and support of individuals staying in respite. Communicate by phone or in person with individuals seeking evaluation support and advocate for needs as appropriate.  Support and advocate for individuals throughout the crisis evaluation process in the community or at the hospital independently or as a part of a team. Provide information, resources, support with goal setting, problem solving, advocacy and skills training in a variety of areas to individuals receiving services at the Respite as needed.  Knowledge of addictions required. Some nights and weekends.  

Experience receiving mental health services and willingness to share knowledge and experience of recovery essential. Must have or be willing to complete the Massachusetts Certified Peer Specialist training and certification within 6 months. Must be able to work in natural and clinical settings, relate well to a range of individuals, and promote a philosophy of recovery. Ability to adapt to changing needs and responsibilities and personal resiliency in high-stress, 'crisis' situations also critical. Will be able to document activities in a manner that meets agency requirements. Computer proficiency including ability to work with email and word processing software required. MA driver's license and reliable transportation required.

Agency Overview

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western and Central Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 600 multi-disciplinary staff with an operating budget of over $32 million, helping thousands of families during the past 50 years. We have community based office locations throughout Western and Central Massachusetts, including Springfield, Northampton, Amherst, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.