CSO is looking for an Assistant Director of Nursing.

This position will provide leadership and supervision for agency nursing staff, and collaborate with and provide integrative consultation to program staff. This position will also provide evaluation services for program clients as needed.

Minimum Starting Salary: $90,000/year

As an Assistant Director of Nursing:

You Will:

• Oversee the provision of health status reviews, monitoring and evaluation services for clients; evaluate or assist in the evaluation of clients in need of emergency treatment services for possible hospitalization.
• Provide clinical and administrative training to nurses and relief nurses as necessary.
• Oversee health education for clients as part of treatment team.
• Work directly with the Chief Nursing Officer on targeted, agency-wide development initiatives.
• Develop, implement and evaluate new or revised policies and procedures aimed at addressing existing or emerging needs, with approval from CEO or designee.
• Complete necessary reports and paperwork in a timely manner.
• Comply with DMH, DPH and other licensing authorities, and third-party payor regulations regarding record-keeping.
• Participate in ongoing in-service training for the purpose of maintaining, developing, and sharing clinical skills.
• Provide regularly scheduled supervision with direct reports, to include ongoing discussion of CSO values and strategies to enhance alignment within teams.
• Attend regular supervision meetings with supervisor; actively attend and participate in Agency Management meetings.
• Collaborate with Program and Nursing leadership on the determination of staffing patterns and staffing needs in accordance with payer requirements, program demand, and budgetary considerations.
• Cascade information from Exec team to direct reports and from direct reports up to the Exec team as appropriate to enhance engagement and communication.
• Collaborate with staff members of other programs and agencies in order to coordinate care; attend job-related meetings with community partners and regulatory boards/agencies.

Your Background:

• Licensed in Massachusetts as a Registered Nurse
• Bachelor's degree (required) Master's degree (preferred)
• Three years of experience treating adults with serious mental illness and some experience treating adolescents and children
• Computer Proficiency
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA