CSO is searching for a Senior Director of Quality Improvement and Practice Transformation.
This is an exciting Senior Management leadership opportunity for the right candidate to develop and oversee the agency's Quality Improvement programs, recommending policies and procedures that ensure the delivery of high-quality services to consumers. This position also drives and supports design, implementation, and execution of clinical and operational performance and processes with a focus on quality of outcomes and superior service.
Essential responsibilities include:
Master's level degree in public health, or advanced degree in a related clinical or administrative field; minimum three years management experience having supervisory responsibilities. Ability to motivate others and be an effective member of a Team. Demonstrated sensitivity to the needs of people from diverse cultural and linguistic backgrounds. Excellent clinical, interpersonal, organizational, and administrative skills. Must work well independently as well as under direct supervision; be self-motivated, deadline-oriented, possess excellent time management and organizational skills and attention to detail.
We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations.
Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.
Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA