Relief Youth/Family Support Worker (Day Program) (A)

CSO is seeking a relief Youth/Family Support Worker for our Therapeutic Day program. This position will provide intensive, clinical case management and will direct care activities to therapeutic day program children and families. Services will be provided on-site or in the community.

1. Provide direct services to therapeutic day program/after school program families and youth.

2. Provide on-site or community-based activities as needed.

3. Participate in development of treatment planning.

4. Assist in referral to ongoing therapeutic services; lead on site groups/activities for families and/or youth.

5. Participate in care planning and case management together with Clinician and other program staff.

6. Provide regular transportation for consumers as appropriate, following program guidelines and using agency and/or personal vehicle.

Qualifications: Bachelor's degree in a behavioral health discipline or related field. Demonstrated experience working with children, adolescents and families, including experience navigating children's systems and supports within the community.  Knowledge of and training in child development and children's mental health experience including Attachment, Regulation and Competency (ARC) and Trauma-Informed practices. Good listening skills; ability to establish trusting relationships through compassion, empathy and insight, and ability to foster self-sufficiency in families using problem-solving and practical skills; familiarity with support groups or parent education groups. Experience as parent/caregiver of a youth with special needs, and preferably a youth with mental health needs is helpful, with a willingness to share this experience/journey with child serving systems. Excellent oral and written communication skills and computer proficiency required including ability to work with email, electronic health record and word processing software.  Must be able to work independently and follow through with projects as well as be an effective member of a team.  Must be able to work flexible schedule which may include evening and weekend work, as required by client needs. Valid driver's license, satisfactory driving record history and reliable transportation required.


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a retirement savings plan and an employee referral bonus program. CSO provides their staff with regular in-house training and professional development opportunities with free CEUs. Our voluntary supplemental insurances include short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts.

For this program specifically, ask us about our student loan forgiveness opportunity!

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.