CSO is looking for Housing Case Managers to join our Low Threshold Housing and Services team. We have multiple openings within Hampshire, Franklin, and Hampden counties.

This position will work in contact with referral sources, provide screenings, offer information and education, and help clients to manage the logistics of their substance abuse treatment. Also, this role will provide direct navigation and focus on clients' engagement, retention, and readiness to change. Services will be provided on an outreach basis.

As a Housing Case Manager:

You Will:

• Provide assistance in locating acceptable housing, and obtaining furniture and other necessary fixtures
• Manage an average caseload of 10-12 tenants
• Provide transportation to tenants as appropriate
• Maintain appropriate contact with clients, and other service providers such as: outpatient therapists, PCPs, and others as necessary to support tenants
• Support in creating individualized service plans to guide tenants
• Facilitate "mediation" as appropriate and provide counseling and support during crises or during times of transition
• Assist tenants with finding appropriate mental health and medical services
• Provide assistance with developing and maintaining a "natural support network" of family and friends

Your Background:

• Bachelor's degree in behavioral health discipline or related field, OR Associate's degree and 2 years of applicable experience
• Demonstrated experience in Case Management, preferably working with vulnerable populations
• Valid driver's license and reliable transportation (required)
• Efficiency working with computer programs and other office-based tools

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more.

EOE/AA