IT Managing Specialist, Greenfield

CSO is looking for an IT Managing Specialist to join our IT team in Greenfield.

This position is responsible for supporting company's personnel by maintaining our information systems. They will by assess equipment needed, perform proper maintenance of all electronic equipment (including computers, laptops, tablets, phones, copiers, etc.) and will maintain servers, email, phones, and hardware/software. Additionally, this position will provide technical support to staff calling to ask questions. Travel to other sites on a regular basis to check on maintenance of equipment is required.


Degree in a computer/MIS field is preferred. Valid drivers' license and reliable transportation required. Demonstrated computer and Information Technology skills required. Must work well independently, as well as, in a team. Good customer service skills. Lifting of computer equipment required, up to 50 pounds


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance, paid time off (vacation, personal, sick, and holidays), a 403(b) retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances including short and long-term disability, cancer, accident and life. We also partner with a premier employee assistance program (EAP) and offer personal cell phone plan discounts.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.