CSO is looking for a Nurse Manager for our Shelter and Housing program in Springfield.

This position will support those experiencing homelessness and transitional housing. The role uses a client-centered approach and harm-reduction lens to address acute and chronic health concerns. The skill set most desired is flexibility and the ability to work with those experiencing poverty, addiction, and mental health challenges.

As a Nurse Manager:

You Will:

• Be integrated into CSO shelters and  focus on the needs of those who are unhoused or in transitional housing 
• Use patient-centered strategies and shared clinical decision making to build trust to best support our guest's medical needs 
• Use a Harm Reduction approach to medical, behavioral health, and social concerns to best need guests' stated needs (This includes all nursing roles regarding addiction and recovery)
• Complete health assessments of guests and tenants as appropriate and document in CSO's Electronic Health Record
• Identify guests who would benefit from enhanced nursing care coordination based on risk and guest's preferences for this level of support
• Support shelter and Medical Respite teams by screening patient referrals from the hospital for appropriateness based on their medical needs
• Review discharge paperwork and documentation of visits with PCP and specialists. Capture problems list, labs, plans and document in the EHR
• Document guests' and tenants' vital signs and other relevant point of care data such as blood glucose levels
• Provide training for nurse colleagues, relief nurses, direct care staff, and nurse interns as necessary
• Provide health education to guests and tenants
• Monitor the health and safety of guests and tenants when needed, including documentation, and provide closer observation as needed
• Provide supportive counseling and safety strategies to mitigate risks for guests and tenants

• Must be Licensed in MA as a Registered Nurse
• Experience treating individuals with serious mental illness and substance use disorders (preferred)
• Valid Driver's License and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more. 

EOE/AA