Clinician, Family Support Services, Springfield

CSO is looking for Clinicians to join our Family Support Services team in Springfield.

Looking for a rewarding opportunity to better the lives of children and families in your community? Join our team of dedicated professionals in our Family Support Services. Family Support Clinicians provide community-based direct care services to children, adults, and families.  The main focus of these services is to alleviate the youth's mental health issues and strengthen the family structures and supports. Family support services are distinguished from traditional therapy in that services are delivered in the home or community and the frequency and duration matches the need and is not time-limited.

CSO provides a Professional and supportive work environment, unrivaled onsite training, meaningful and supportive supervision, flexible schedules and a strong team environment.


  • Begin initial assessment for all referrals within 24 hours of referral, including a mental status and risk assessment of the referred child and family situation.
  • Develop treatment plans and goals in collaboration with families, children and other supports and providers.
  • Assist caregivers in stabilizing the behavior of children and adolescents, including the development of Risk Management Plans and facilitating the involvement of Crisis Services when required.
  • Be available to work flexible schedule which will includes some evening and weekend work, as required by client needs.
  • Work collaboratively with the Family Support paraprofessional.  Be a collaborative provider to the family and the family's wrap-around team supports and providers.
  • Maintain complete, accurate and timely records.
  • Maintain regular and required communication with MassHealth MCE's and commercial insurance providers.
  • Follow standard procedures as defined in the specifications for In-Home Therapy under the Children's Behavioral Health Initiative. 


Master's Degree in a mental health field, experience working with children and families, computer proficiency to use electronic health record and other information systems, valid driver's license and reliable transportation.

Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations. 

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA