Administrative Assistant, FRC, Amherst

CSO is looking for an Administrative Assistant for our Family Resource Center (FRC) in Amherst. This is a family centered program that serves families with children 0-18 years old.  We offer parenting programs, support groups, early childhood services, information and referral resources and education supports for families.  The Administrative Assistant is responsible for providing general reception, clerical, and overall administrative support for the FRC.   

Requirements:   A minimum of High School diploma or GED required with excellent organizational and interpersonal skills, an eye for detail, and possess the ability to handle situations in a professional, trauma informed manner with families, staff and visitors.  Computer proficiency required including ability to work with email, electronic health record, and word processing software including Word/Excel and Constant Contact platforms. 


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance, paid time off (vacation, personal, sick, and holidays), a 403(b) retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances including short and long-term disability, cancer, accident and life. We also partner with a premier employee assistance program (EAP) and offer personal cell phone plan discounts.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield. 

Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.