Care Coordinator, CP Program, Pittsfield

Join CSO's innovative Community Partner (CP) Program! Be part of our team of caring and skilled professionals as a Care Coordinator. 

Our multidisciplinary team consists of nurses, licensed clinical behavioral health specialists, Bachelor level care coordinators, and peer partners. Together we provide individualized support to adult MassHealth members who have complex medical and behavioral health needs. We coordinate communication between behavioral health, substance use, and medical care providers, and connect people to services in the community to help them meet their self-identified health and wellness goals.


  • High School Diploma or Equivalent required
  • Associate's or Bachelor's Degree from an accredited college or university preferred
  • Experience working with adults who have behavioral health or substance use challenges
  • Ability to establish trusting relationships through compassion, empathy and insight
  • Demonstrated sensitivity to the needs and perspectives of individuals from diverse cultural or linguistic backgrounds
  • Computer proficiency required including ability to work with email, electronic health record and word processing software
  • MA driver's license and reliable transportation required


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a retirement savings plan and an employee referral bonus program. CSO provides their staff with regular in-house training and professional development opportunities with free CEUs. Our voluntary supplemental insurances include short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.