Staff Associate, GRH, Greenfield

CSO is seeking a Staff Associate to join us at the Green River House in Greenfield. 

Green River House is a vocational, educational and rehabilitation program for individuals living with mental health challenges, based upon the “Fountain House” model. The Staff Associate will work side-by-side with clubhouse members to build genuine relationships and help the membership  to live independently, and reach their life goals. Based upon the member's needs, their goals may include the following: Education, Housing, Employment, Benefit Management and Socialization.


  • Perform supportive services to provide personal and job skills training.
  • Complete work interest evaluations plans.
  • Provide support and follow-up for program members.
  • Act as liaison with other agencies involved with members.
  • Participate in treatment planning, team meeting, in-services and other relevant meetings.
  • Consult with clinical staff.
  • Plan and facilitate vocational and recreational activities.
  • Provide program coverage as assigned.
  • Assure maintenance of the clubhouse facility.

This position is mostly 8am-4pm, but there is a rotating weekend and holiday schedule involving a 4 hour shift as infrequently as once every 3 months.  


Two years of experience in mental health program with a similar population.  Knowledge and desire to work with the clubhouse model.  Ability to work cooperatively, independently and with supervision.  The ability to handle situations in a professional manner at all times with clientele, staff, and external sources.  Must be flexible, possess good communication and interpersonal skills as well as the ability to effectively work as part of a team.  Must have valid driver's license and reliable transportation. Computer proficiency required including ability to work with email, electronic health record and word processing software. Previous direct care experience in human services, ability to establish and maintain effective working relationships with members and staff, knowledge of local business community, knowledge of social services benefits and community resources, and experience with vocational programs strongly preferred.

Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance, paid time off (vacation, personal, sick, and holidays), a 403(b) retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances including short and long-term disability, cancer, accident and life. We also partner with a premier employee assistance program (EAP) and offer personal cell phone plan discounts.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From its early days as a child guidance clinic, Clinical & Support Options has expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families during the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our core competencies lend themselves to the development of a "one-stop" model of comprehensive, holistic services to individuals and families with multiple and complex issues.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.