Overnight Clinical Supervisor, Greenfield ESP

CSO is looking for a 3rd shift Emergency Services Clinician to join our Crisis Services team in Greenfield.

Our Crisis services offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults,) 24 hour availability (7 days per week,) support from professional Peers, and are a preferred alternative to hospital emergency departments. We offer these services to all individuals regardless of insurance or ability to pay. 

As an Emergency Services Clinician, you will provide leadership and support for the operations of our emergency psychiatric services. You will provide clinical guidance to program staff, and also provide direct care coverage to our clients on site and in the community and will collaborate with hospitals and community providers to provide stability while supporting recovery.


  • Provide supervisory coverage of Crisis and Respite Programs when on-duty.  This includes provision of clinical and professional guidance to counselors and clinicians.
  • Provide on-call supervision of Crisis and Respite Programs as assigned.
  • Provide intake, psychiatric assessment services, and appropriate dispositions for clients experiencing a mental health emergency. 
  • Facilitate intakes and assessments for clients that are referred for domiciliary supports.
  • Develop community contacts and coordinate the development of crisis plans and protocols for clients who frequently present in crisis and others as indicates. 
  • Act as a liaison with community agencies, hospital departments and police departments.  Provide consultation and education as needed.
  • Comply with Agency, DMH, DPH and other licensing authorities including third-party payer regulations regarding record keeping requirements.
  • Facilitate coordination between Crisis and Respite programs including screening Respite referrals, authorizing Respite admissions and coordinating crisis intervention with Respite clients as needed. 


Master's Degree in a mental health discipline is required. A clinical license (examples, LMHC, LMFT, LCSW) or license eligibility is preferred. Strong leadership, communication skills, and computer proficiency required including ability to work with email, electronic health record and word processing software.  Experience working in crisis services and/or residential or in-patient program preferred. Must have a valid driver's license and reliable transportation.

This is a great opportunity for new graduates.

Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations. 

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA