Peer Bridger, Respite, Greenfield

CSO is looking for a Peer Bridger for our Respite Services program in Greenfield.

Our Respite services offer clients a quiet, home-like atmosphere. We provide daily assessment and brief counseling, case management, nursing support and peer support. Respite services have recovery and wellness focused groups, psychiatric consultation when needed and also provide discharge planning. 

Peer staff are employees who have lived experience and are able to use experience to provide professional peer support.  Certified Peer Specialist training is required but can be obtained after hire. The Peer Bridger provides hope, mutual peer support, advocacy, purposeful sharing of lived experience, and education to individuals receiving services.  Peer Recovery staff also model and inform other CSO staff about recovery, taking on program-specific duties as applicable.


  • Provide peer recovery support to persons served.  This includes willingness to share his/her own recovery story in intentional ways for the purpose of connection building, resource sharing, education, etc.

  • Assist with access to treatment and/or supports for achieving sustained recovery. When needed, serve as liaison between person served and the recovery community.

  • Offer hope, role modeling of recovery, and a vision of a full and meaningful life for all.

  • Promote peer values including self-determination, mutuality and reciprocity, individual respect and dignity, easy to understand language, and non-judgmental attitude.

  • Develop and maintain knowledge of community resources for sharing with individuals and supporting actions for recovery. 

  • Develop and maintain resource manual for program site when directed by manager.

  • Assist with  the basic needs of individuals including being present with them, advocating for a safe/private waiting environment, providing food/drink/a place to rest , and assisting with basic comfort needs. 


Lived experience as someone served by the mental health/behavioral health service system and a willingness to share knowledge and experience of recovery. High school diploma and minimum of one year of sustained recovery required. Must have or be willing to complete the Massachusetts Certified Peer Specialist.  Must relate well to a range of individuals, and promote a philosophy of recovery. Will possess strong interpersonal skills, including patience and a nonjudgmental approach.  Will be able to document activities in a manner that meets agency requirements. Computer proficiency required including ability to work with email, electronic health record and word processing software. MA driver's license and reliable transportation required. 


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations. 

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA